We have been hard at work at Shockey Monkey addressing the bugs, feature requests and all the little things some of you have brought to us through the phone, forums and email. Keep it coming and keep on showing Shockey Monkey love, we truly appreciate it. As mentioned in November, it’s time for Monkey Remote and the beta is ready to go: Shockey Monkey is all about the client experience. If you limit the software and only make it about your business, your clients will not use it – they’ll just pick up the phone and call you instead. If you give them a reason and a value to use your portal they become a lot more dependent on it. Monkey Remote is the reason for your managed clients to use your portal beyond opening tickets. They can watch their employees desktops. You can be alerted when there are issues with their PC. With Shockey Monkey advancements in ticketing and chat, you can elevate your support beyond what your competition is capable of doing. You can truly be there for them when they have technical issues, even from far away.
Be there. There are special perks for those that participate in the beta but there are some expectations as well – along with an aggressive rollout schedule. We expect to have the Monkey Remote released in 2010 – right after Christmas. So now is the time to take up the Monkey. |
|
||||
 |
 |