Why Go PRO?
Posted: 12:17 pm
April 19th, 2013
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While the FREE version of Shockey Monkey will work for the majority of companies, I personally believe that PRO is the way to go! With both versions of the Shockey Monkey platform, you are still going to get the simplest and most effective IT Management Platform and Customer Relationship Management System that unifies support, services, management, reporting, accounting, and sales activity.  However, with Shockey Monkey Pro, you get a whole lot more, including:

  • SSL Certificate – Allows for a completely white-labeled URL.
  • Email-to-Ticket Connector – Useful for all clients that want to email into your portal and create tickets.
  • No Advertisements – You may be saying to yourself, “Well, I don’t see ads in the FREE version now.” Well, currently that is the case. However, ads will start being pushed into FREE Shockey Monkey portals very soon.
  • Add Additional Employees – With both the FREE and PRO versions, we cap the number of users (or employees) at two. Only with the PRO version can you add additional employees to your portal.
  • Support – While documentation is available to all, technical support is only offered to our PRO subscribers. To obtain support for Shockey Monkey PRO, all you have to do is open a ticket like you would for ExchangeDefender products and services.
  • Hosted Exchange Essentials mailboxes – This is a brand new feature for Shockey Monkey. With every employee you have in your Shockey Monkey PRO portal, you will receive a Hosted Exchange Essentials mailbox.

If you don’t see value in the PRO version of Shockey Monkey by now, I can’t help you… I just listed six features that value way more than $49.99 a month. You can see by the price, we are not trying to get rich from the product. We are trying to offer you a way to productively track your business and customers at a very reasonable price.  So if you are currently a Shockey Monkey FREE subscriber looking to upgrade to PRO; click onSettings and then click Subscriptions while inside your portal. Follow the directions and start enjoying the benefits of Shockey Monkey Pro!!!