Fat Client: Sick and tired of spending your days working in a web browser? Then the Shockey Monkey Fat Client is right for you. With a quick, simple installation and set up process, you can access all of your Shockey Monkey portal features from a smooth, clean desktop application. |
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Dashboard: The Shockey Monkey Fat Client Dashboard view offers a detailed breakdown of Open Ticket status for your review when you open the application. See how many new tickets have come in since you last closed the client, what's gone past due, how many tickets are updated, and more in this convenient Dashboard view. |
Tickets: The Fat Client Tickets view allows you to view and sort your open support requests by a variety of criteria, as well as access the support ticket itself simply by double clicking. Keep track of your client's support needs with our simplified, streamlined view. |
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Contacts and Companies: The Fat Client Contacts view allows you to view and sort all of your Contacts and Companies records in a clean list view. Edit Contact or Company details or settings just by double clicking. |